We have just started a 5 week course in service design, and its set around the Public Danish Libraries, and the various systems in place.
The topic is rather vast at the moment and not easy to pinpoint with design opportunities.
We do know for a fact that library use in Denmark has fallen to 65% of the population! While this may seem as extraordinary in most countries, in Denmark its a state of crisis.
Among other issues, the staff and board feel that the libraries are losing out to new media and the internet.
One thing is for sure, the exciting bit about the next 5 weeks is that we as designers get to investigate and question the role of a ‘library’ in today’s system.
Have things changed? Do we make way for the Internet? Can a Library adapt? and what does a Library mean?